Store Policy

Shipping

All orders received for shipping, will be processed and shipped within 3 business days from the time your order arrives. Orders will be packaged in CD mailers to prevent damage and will be shipped via Canada Post. Canada Post estimates 5-7 business days for regular mail within Canada. Please keep this in mind when ordering for a specific date such as a birthday, Christmas, etc.

Returns

All sales from Giggle Musik are final. Because of the personalized nature of our products, no refunds will be issued. However, if the product you receive is damaged or has a manufacturing defect, you may obtain a replacement (same pronounced name and spelling).

To obtain a replacement for a damaged or defective CD:

1. Send an e-mail to info@gigglemusik.com and describe the nature of the problem (if you do not have access to e-mail, please enclose a letter with all of the information with your return). Please include your full name and the complete order number from your order, and the title of the product that is damaged or defective.

2. Repack the damaged/defective product just as you received it, and return it to us at:

Giggle Musik
Attn: Exchange
928 Coopers Dr. SW
Airdrie, AB, T4B 2Z4

Please note that all requests for replacement of damaged or defective merchandise must be placed within 14 days of the original order. After 14 days, you will no longer be able to request a replacement. Please inspect all merchandise thoroughly as soon as you receive it to ensure your CD(s) work perfectly.

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Giggle Musik is an authorized reseller of JustMe!Music.